Privacy Policy

Who we are

AustroIT is a trading name of Austro World Pty Ltd ("we", "us"). We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

• Details you give us through the contact form: your name, email address, company (optional), the service you are interested in, and your message.
• Basic technical data your browser sends when you visit, such as IP address, browser type and pages requested, held in server logs.

How we use it

• To reply to your enquiry and provide the services you ask about.
• To keep the website secure and working, including preventing spam.
• To meet legal obligations.

We do not sell your personal information.

Who we share it with

We use service providers to run the site and handle enquiries, such as website hosting, email delivery and spam protection. They process data on our behalf and some may store it outside Australia. We take reasonable steps to make sure they protect it.

Security and retention

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We keep enquiries only as long as needed for the purpose they were collected, or as the law requires.

Access, correction and complaints

You can ask to see or correct the personal information we hold about you, or make a privacy complaint, through our contact page. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Cookies

See our Cookie Policy.

Changes

We may update this policy and will change the date above when we do.